Terms & Conditions.

1. About These Terms

These Terms & Conditions govern your use of the S&G Elevator Service website and your interactions with information, enquiry and quotation facilities made available through the website.

By accessing or using the website, you agree to these Terms. If you do not agree, please discontinue use of the website.

2. Website Information

The website provides general information about elevator installation, maintenance, modernization, repair and emergency rescue services, as well as elevator systems and related solutions.

Website content is provided for general information and initial enquiry purposes. Technical specifications, scope, availability, pricing, timelines and compliance requirements may vary according to the building, site conditions, equipment and project requirements.

3. Quotations and Enquiries

Submitting an enquiry or quote request does not by itself create a contract, purchase order, service agreement or obligation to provide services.

Information submitted through the website is used to understand the requirement and enable the team to respond.

Any quotation or proposal issued by S&G Elevator Service is subject to the specific terms, scope, specifications, exclusions, taxes, site conditions, approvals and validity period stated in that quotation or proposal.

A binding service or supply relationship arises only when the relevant commercial terms are formally accepted and confirmed by both parties.

4. Services

S&G Elevator Service provides services including new elevator installation, maintenance/AMC, modernization, repair and emergency rescue, subject to the agreed scope and applicable site, safety and statutory requirements.

Installation projects may involve site survey, engineering, supply, installation, testing, certification and handover as specified in the applicable proposal.

Maintenance services may include scheduled preventive visits, breakdown response, inspections and genuine spares according to the selected maintenance plan and contract.

Modernization services may include drive/controller upgrades, cabin or fixture refresh, door-system work and safety-system upgrades according to the approved scope.

Repair and rescue work is performed according to the circumstances, safety procedures and equipment condition at the site.

5. Emergency Rescue and Safety

Emergency rescue information on the website is intended to help customers understand the service. In an actual lift emergency, occupants should follow safe instructions from the emergency response team and avoid attempting unsafe self-rescue.

Response times mentioned on the website are service statements and may vary depending on location, traffic, site access, severity of the fault, safety conditions and other circumstances.

6. Site Access and Customer Responsibilities

Customers are responsible for providing accurate project information and reasonable access to the site where required.

Customers should disclose known site conditions, safety restrictions and relevant technical information that could affect the work.

Any approvals, permissions, civil works, electrical provisions, statutory requirements or third-party dependencies assigned to the customer under a quotation or contract remain the customer's responsibility.

7. Pricing, Taxes and Payment

Prices are not established solely by information displayed on the website unless expressly stated otherwise. Final pricing is based on the specific requirement, equipment, site conditions, scope and commercial terms in the applicable quotation.

Taxes, government charges, civil/electrical works, additional parts, variations or other costs may apply where stated in the quotation or contract.

8. Intellectual Property

Unless otherwise stated, website text, graphics, branding, layouts, photographs, illustrations and other materials are owned by or licensed to S&G Elevator Service or its content providers.

You may view the website for personal or legitimate business enquiry purposes. You may not reproduce, republish, modify, distribute, scrape, sell or commercially exploit website content without prior written permission, except where permitted by law.

9. Third-Party Links and Services

The website may contain links to WhatsApp, Google Maps, social media profiles and other third-party websites or services. These are provided for convenience. S&G Elevator Service does not control or guarantee the availability, accuracy, security or terms of third-party services.

10. Accuracy and Availability

We aim to keep website information accurate and current, but we do not guarantee that every page, specification, image, statement, link or service description will always be complete, error-free or continuously available.

Equipment, technology, brands, service coverage and project examples may change without prior notice.

11. Limitation of Liability

To the maximum extent permitted by applicable law, S&G Elevator Service will not be responsible for losses arising solely from reliance on general website information, temporary website unavailability, third-party websites, or information submitted incorrectly by a visitor.

Any liability arising from an actual service, supply, maintenance or installation engagement will be governed by the applicable quotation, purchase order, agreement or service contract.

12. Privacy

Personal information submitted through the website is handled according to our Privacy Policy. By using enquiry or quotation facilities, you acknowledge that your information may be processed to respond to your request and provide related services.

13. Prohibited Use

You must not use the website to submit unlawful, fraudulent, malicious or misleading information; interfere with website security or operation; attempt unauthorized access; introduce malicious code; or use automated methods to abuse or overload the website.

14. Changes to These Terms

We may update these Terms & Conditions when website functionality, services or business practices change. Updated terms will be posted on the website. Continued use of the website after an update indicates acceptance of the revised terms, to the extent permitted by applicable law.

15. Governing Law

These Terms & Conditions are intended to be governed by the applicable laws of India. Any dispute relating specifically to website use will be subject to the jurisdiction of the appropriate courts, subject to any different jurisdiction or dispute-resolution arrangement contained in a separate written contract.

16. Contact Us

For questions regarding these Terms & Conditions, please contact S&G Elevator Service.

Email: gagan@sgelevatorservice.co.in
Phone: +91 92896 82121
Address: Office No. 16A, First Floor, GDA Market Complex, Nyay Khand 01, Indirapuram, Ghaziabad, U.P. 201014